We may collect the following types of personal and business information:

 

Personal Identification Details

• Full name or company name

• Email address

• Phone number

• Physical address

Billing & Payment Information

• Credit card information

• Payment authorization details

• Invoices and transaction records

Service-Related Information

• Travel details (flight numbers, hotel booking info, itineraries)

• Client schedules and calendars

• Lifestyle preferences

• Social media usernames if provided

• Any details required to complete tasks on your behalf

Website Data

• Cookies

• Browsing activity on our website

We use your information to:

• Provide and manage our personal assistant and concierge services

• Process payments and issue invoices

• Communicate with you regarding your requests, bookings, or changes

• Customize our services to your preferences and lifestyle

• Maintain internal records and security

• Improve our website and customer experience

Service is provided on a bi-weekly or monthly basis and can be extended at any time. Payment is required in advance at 50% of the total service cost, with the remaining balance payable after the service is completed or at any time during the service period.

If a client requests that Beyond24 arrange services (such as cleaning or third-party appointments) using the client’s credit card, we handle all such information confidentially and securely.

We do not share or sell your information to third parties.
Information is shared only within our company when necessary to complete your tasks or requests.

If external services are needed (e.g., cleaners, maintenance workers), we only provide them with the minimum information required and only with your permission.

We also offer a Confidentiality Agreement for additional protection upon request.

We implement administrative and technical safeguards to protect your information from unauthorized access, loss, or misuse. Payment information is stored securely and accessed only when required to complete a task on your behalf.

Our website uses cookies to enhance user experience, track performance, and understand how visitors interact with our website. You may disable cookies at any time through your browser settings.

You may request the following at any time:

• Access to your personal data

• Correction of inaccurate information

• Deletion of your data (except where required for legal or financial record-keeping)

• A copy of the information we store about you

To request any of these actions, contact: clientcare@beyond24.ca